Term and Conditions

Last Updated: August 17, 2026

Welcome to Glowfy. By visiting our website or placing an order, you agree to the terms and conditions described below.

Please read these terms carefully before using our store.

1. About Glowfy

Glowfy is an online store serving customers in Pakistan. Our product collection includes:

  • Skincare products
  • Cosmetics
  • Trending gadgets
  • Kitchen gadgets
  • Lifestyle and everyday-use products

2. Orders

When placing an order, customers are requested to provide accurate information, including:

  • Full name
  • Complete delivery address
  • City
  • Active phone number
  • Email address where applicable

Accurate information helps us process and deliver orders smoothly.

3. Order Confirmation

After an order is placed, Glowfy may contact the customer to confirm the order and delivery details before dispatch.

4. Payment

Glowfy currently accepts Cash on Delivery (COD) for orders within Pakistan.

The customer pays the applicable order amount to the courier at the time of delivery.

5. Delivery

Glowfy generally delivers orders within 3–4 working days after order confirmation and dispatch.

We use courier services such as:

  • Leopards Courier
  • PostEx
  • TCS

The courier service may vary according to the customer's location and delivery requirements.

6. Product Information

We make reasonable efforts to provide clear and useful product information, descriptions, images, and specifications on our website.

Product appearance, packaging, measurements, or other details may vary slightly from the images or descriptions due to manufacturer updates, screen settings, or product batches.

7. Product Quality

Glowfy focuses on offering quality-selected products across its store categories. Products are selected with consideration for quality, usefulness, and customer experience.

8. Product Availability

Product availability may change from time to time. We aim to keep our online product listings updated so customers can conveniently shop from available products.

9. Customer Information

Customers are responsible for providing accurate contact and delivery information when placing an order.

The information provided by customers is handled according to Glowfy's Privacy Policy.

10. Website Use

Customers are expected to use the Glowfy website for lawful shopping and legitimate purposes.

The website, its content, product information, branding, and other materials are intended for normal use of the Glowfy shopping service.

11. Policy Updates

Glowfy may update these Terms & Conditions from time to time to reflect changes to our store, products, services, or business practices.

The latest version will be published on this page.

12. Contact Information

If you have questions about these Terms & Conditions, orders, or our services, please contact us:

Glowfy
Email: glowfy@gmail.com
Phone: 0312-8885308

13. Applicable Requirements

Glowfy operates in Pakistan and aims to conduct its online business in accordance with applicable requirements. Pakistan's e-commerce policy recognizes consumer protection and customer support/dispute-resolution mechanisms as important parts of the country's e-commerce framework. commerce.gov.pk